Shipping cost is based on weight and shipping address and will be automatically calculated at checkout.
We want all of our Seventeen Threads besties to love what they purchase! In the event your purchase doesn't work out, we offer refunds to original method of payment or store credit when initiating and returning your order within 7 days of receiving your order. We are unable to process returns initiated after 7 days of receiving your order. Returns to original method of payment are subject to a $7 restocking fee, which will be deducted from your refund. Restocking fee is waived for orders returned for store credit.
We are happy to assist with all sizing and styling questions to ensure an exceptional shopping experience!
Items must be unused, unworn, and not washed, dry-cleaned, steamed, or ironed.
All Seventeen Threads tags must be attached.
Items marked Final Sale or Sample Sale are not eligible for returns or store credit.
Returns are not accepted for gift cards, items without Seventeen Threads tags, items that are washed, dry-cleaned, steamed, ironed, etc., items that are worn and/or have remnants of deodorant, odor, stains, etc., swimwear, bodysuits, jewelry, opened cards, hair accessories, sleep accessories, and items that are marked Final Sale or Sample Sale.
*We reserve the right to refuse an item for return if any of the return requirements are not met.
Please refer to our Return Policy Quick Link in the footer of our website for additional details.
You can also email firstname.lastname@example.org for all questions.